Several mechanical systems work together in a portable ice maker. Problems in any one of them can lead to underperformance, or outright failure, of the unit. Here’s how to diagnose operational problems and troubleshoot a portable ice maker.
Common Countertop Ice Makers Issues
Power supply
If the unit won’t turn on, we have make sure if it is plugged into an outlet of the proper voltage and the circuit breaker is functioning. If the problem persists we will have to get take the unit to a qualified electrician for repair.
Broken pump
If the water pump in an ice maker fails, no water will be moved from the water reservoir to the freeze tray. Replacing the water pump should correct this problem.
Leaking water
If the pump is operating but no water is reaching the freeze tray, or there is water leaking from the unit, likely causes are probably a blocked or broken hose in the pump system.
Leaking coolant
If the system appears to be operating normally, but ice doesn’t form, there is probably a coolant leak. You might actually see an oily substance leaking from the unit. This needs to be repaired by a qualified technician.
Insufficient ice
If the ice produced is too small, it may be the ambient air temperature is too warm, the water supply is low, or the water placed in the reservoir is too warm. Try using chilled water and see if it helps. If the problem persists, there may be a small coolant leak that is affecting system performance. We need to get this repaired by a qualified technician. Likewise, if ice is only forming on some of the evaporator prongs.
If you experience problems with your countertop ice maker, you should contact the customer service center for assistance. Most of the brands have a generous 365-day return policy and they’d be happy to help you resolve your problems, so you can continue enjoying plentiful fresh ice whenever you need it.
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